UTILITIES | Ottawa Kansas

OTTAWA UTILITIES

Utility Billing

Contact Information:

101 S. Hickory St.

Ottawa, Kansas 66067
Phone: 785-229-3600 opt. 1
Email: finance@ottawaks.gov

Utilities Director
Scott Snethen
📞 1-785-214-4185
📧 ssnethen@ottawaks.gov

Assistant Utilities Director – Electric

Jeff Oleson
📞 1-785-214-4279
📧 joleson@ottawaks.gov

Utility Services Provided

The City of Ottawa offers the following services:

Water – Treatment & distribution
Wastewater – Collection & treatment
Electricity – Generation & distribution

Starting or Stopping Service

To Start Service:

In-Person: Visit the front desk at City Hall (1st floor) with the following documents:

For buyers: Bring a valid ID.
For renters: Bring a valid ID and a current lease agreement.

Remotely:

Complete the Application for Service (which requires notarization).
Email the notarized application, a copy of your valid ID, and lease agreement (if applicable) to finance@ottawaks.gov.

To Cancel Service:

Complete the Customer Request for Disconnect of Utilities form and return it to City Hall or email to finance@ottawaks.gov.

Payment Options

💳 Online Payments: The online system accepts credit card payments.

CLICK HERE TO PAY YOUR BILL

🏦 ACH Autopay: Sign up for automatic withdrawals on your due date.

Contact the Utilities Department for a form or click here to access the ACH enrollment document.

📮 Drop Box Payments: Located in the south parking lot of City Hall (check payments only).

🏛️ In-Person Payments: Pay at the Utility Window at City Hall using check, credit card, or cash.

Late Fees & Drop Box Payments

Late Fees: Applied at 5:00 p.m. on the due date listed on your bill.

Drop Box Payments: To avoid late fees, payments made after 3:00 p.m. on the due date should be brought into the Utility Office for same-day processing.

Additional Utility Resources

📄 Forms & Applications: