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OTTAWA UTILITIES 

 

Utilities Director

Scott Snethen

1-785-214-4185

ssnethen@ottawaks.gov

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Utility Billing

Contact Information:

101 S. Hickory St.

Ottawa, Kansas 66067                   
Phone: 785-229-3600 opt. 1
Email: finance@ottawaks.gov

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Utility Services Provided

The City of Ottawa offers the following services:

  • Water – Treatment & distribution

  • Wastewater – Collection & treatment

  • Electricity – Generation & distribution

 

Starting or Canceling Service

 

To Start Service:

In-Person: Visit the front desk at City Hall (1st floor) with the following documents:

  • For buyers: Bring a valid ID.

  • For renters: Bring a valid ID and a current lease agreement.

 

Remotely:

  • Complete the Application for Service (which requires notarization).

  • Email the notarized application, a color copy of valid photo identification for all adults listed on the account, and the lease agreement (if applicable) to finance@ottawaks.gov.

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To Cancel Service:

Complete the Customer Request for Disconnect of Utilities form and return it to City Hall or email it to finance@ottawaks.gov. This can also be completed through your online utility account here.​​

 

How to Pay Your Utility Bill

  • Online Payments: The online system accepts credit card payments.

  • ACH Autopay: Sign up for automatic withdrawals on your due date.

  • In-Person Payments: Pay at the Utility Window at City Hall using check, credit card, cash, or via drop box (located in the south parking lot of City Hall, checks only).

  • Automated Phone System:​ Available 24/7/365. Call 785-229-3600 and select option 1 for utility payments. Follow the prompts to pay your bill or access account information. You will need your account number to utilize this system. Payment is posted to your account immediately.

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Additional Utility Resources

Forms & Applications:

 

Other Utility Providers â€‹

Natural Gas:

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Phone, Internet & Cable Providers:

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Trash Providers: 

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© 2025 CITY OF OTTAWA

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