UTILITIES
Utility Billing
Contact Information:
Phone: 785-229-3600
Email: finance@ottawaks.gov
Click on: 2022 Electric Surcharge Information
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The City of Ottawa provides water treatment and distribution,
wastewater collection and treatment, and electric generation
and distribution services.
Utility online web payments:
The new online website does not offer the option of check payments.
We also offer a program called ACH. This option allows you to have the billed amount withdrawn from your account on the due date. Please contact the utilities department for a form or click on ACH Payments Document
Also for Late Fees:
Please be advised, effective immediately, late fees will be applied at 5:00pm on the due date listed on your City of Ottawa Utility bill. Drop Box Payments: To avoid late fees on a due date, after 3:00 pm, please bring your utility payment into the Utility office for processing.
Thank you!
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Utilities Department
Contact Information:
Assistant Utilities Director-Electric
Jeff Oleson
Phone: 785-214-4279
Email: joleson@ottawaks.gov
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Contact Information:
Assistant Utilities Director-Water
Scott Snethen
Phone: 785-214-4185
Email: ssnethen@ottawaks.gov
Water & Electricity
Average Monthly Payment Plan application
Average Monthly Payment Plan information
Customer Request for Disconnect of Utilities
To start water and electric service please visit the front desk at City Hall on the first floor.
For buyers: Please bring a valid I.D. to City Hall
For renters: Please bring a valid I.D. along with a current lease agreement to City Hall
To cancel water or electric services please fill out the Customer Request for Disconnect of Utilities form and return to City Hall.
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Natural Gas
Kansas Gas Service: Phone 1-800-794-4780
Phone Internet and Cable:
AT&T
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Vyve Broadband
Toll Free: 1-800-937-1397
website: www.vyvebroadband.com
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Kwikom Communications
Toll Free: 1-800-379-7292
website: www.kwikom.com
Direct TV
Toll Free: 1-877-777-9708
website: https://www.directv.com/
